Note 1: Extra domains are attached to your existing domain, and forward to the root directory of your hosting account. You can only have one website per hosting plan. If we find that you are hosting more than one website inside your hosting plan, by redirecting a second domain to a sub domain, we reserve the right to charge you for two hosting plans.
Note 2: Account re-setups are required if your account has been terminated, and needs setting up again. Also if your require your domain name changing to a different one, we have to do an account reset.
Note 3: We reserve the right to charge this fee before your account is unsuspended, if it has been suspended due to non payment of hosting fees.
*Our Corporate & Business Class Web Plans have specific Terms and Conditions, that
can be viewed on the Corporate
Web Plan page by clicking
here. You can only signup to our Corporate and Business Hosting Plans, if you agree to setup and pay by monthly automatic payment. Details on how to setup automatic payments can be found by clicking here. Our Corporate Plan is not downgradable to our smaller sized hosting plans. Our smaller sized NZ based web hosting plans do come with unmetered website traffic. Our Corporate and Business Hosting Plans also have unmetered traffic, but also include other unmetered features. Please click here to read what 'Unmetered' means. Please note that 'Unmetered' is not the same as 'Unlimited'. Therefore if we, or our providers believe your usage is unreasonably high, we may contact you to discuss your usage and hosting options.
Please note that when upgrading from some of our plans you will may need to reupload your site, and setup your email addresses again. This would apply if you were upgrading from our $16, $20, or $25 Web Plans, up to our $30 Corporate or $50 Business Class Web Hosting Plans. Therefore we recommend that if you think you are going to need a lot of diskspace in the future that you signup to that plan now, to minimise disruption.
EOL* - EOL is an acronym for 'End Of Life'. Server features that have (EOL) next to them, are those that have reached the end of their usable life, and the feature potentially could be removed from the server at any time, and without notice. Products reach the 'End Of Life' stage because the software vendor/developer has either replaced the software with a new version or an entirely new product, or they have phased it out. This means that they no longer provide any support for the software/feature, or provide any security fixes for it. Hence any features that we list that has (EOL) next to it, we don't provide any support for, and the feature is provided 'as is'. We also reserve the right to remove any EOL software/feature from the server without notice, especially if it becomes a security threat, as old software can become susceptible to hackers. Unlike many hosting providers who remove EOL features immediately, we will always try to keep an EOL product available for as long as is practicably possible. |
